At iCare Auto Repair, we are customer driven. Our single most important mission is to provide the highest standard of customer excellence. It means ensuring your total satisfaction by making every experience at iCare Auto Repair a pleasant and rewarding one.
Specialized in the Automotive Industry
All Makes and Models
All our technicians are Inter-provincial Licensed, with over 20 years combined experience in the automotive repair and service industry. With their up-to-date knowledge and experience, combined with our state of art equipment you can rest assured we will Fix It Right The First Time. We offer repair and service Includes:
Long-term Business
We will strive to develop long-term relationships with customers by practicing these principles daily in the conduct of our business.
Ethics, we are committed to the highest ethical standards in the conduct of our business. As individuals, and as a company, we will conduct ourselves with honesty, fairness and respect for human dignity.
Superior Value, we are dedicated to providing superior value in all parts installed and services performed. Quality and our desire for excellence is the heart of this commitment.
Quality of Sales, iCare Auto Repair philosophy of making only quality sales is a dual philosophy. First, we will only make those sales that enhance the integrity and safety of vehicle systems. Secondly, we will make no sale that takes unfair advantage of our customers. We will only recommend repairs that adhere to this philosophy.
Guarantee, we will provide a guarantee that is oriented to the needs and expectations of our customers. We will do whatever is necessary to ensure that consumer perception of this guarantee is not tarnished by indifference or failure to perform up to consumer expectations.
Testimonials
“Whether my Audi, Toyota or Pathfinder, I have found them experts at trouble shooting and repair that I haven’t found anywhere else including dealerships. They are always very accommodating to get my vehicle in the shop and worked on, even providing courtesy vehicles if necessary. I have recommended a number of customers to them for reliable, professional and courteous service at very reasonable cost.” - Mark, Audi A4, Langley, BC
“I would like to thank you for both the excellent service you did and very reasonable price on my Mercedes. I will always keep you first in mind when I have a problem with my car. I will also tell all my friends of the excellent service your shop has towards its customers. Once again thank you and all the best.” - Navid, Mercedes 300TD, Surrey BC
"It is very rare these days that you find a mechanic who still has the old good human qualities such as honesty, integrity, desire to serve and care, down to earth humility, kindness, not being a money maniac, & so on and so forth." - Mr. Noorani, Volkswagen European, Port Quitclaim BC
License Automotive
Technicians
Our Team
Tu is the founder of iCare Auto Repair. He has been in the automotive industry as a technician for over a decade. He is specialized in all makes and models for all cars and trucks. He is an inter-provincial licensed technician. He is also very knowledgeable in European vehicles and loves to work on them.
Eric is Honda Platinum technician. He is also inter-provincial licensed technician. He is now jointed iCare Auto Repair team. He brings us all his knowledge, skills and specialty in Honda’s vehicles. He has a strong skill in electrical troubleshooting and computer diagnostic skill.
Randy is our service consultant, he has been in the auto repair industry as a service advisor for over three decades. He is very knowledgeable with vehicle's systems and operations. He's also a licensed motorcycle technician years ago. We are grateful to have him joined our team.
